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Regional 9-1-1 System

Professional Development Series: Sun Tzu

Want balance in your work and life? Sign up for our May 25 lunch and learn session.

Refresher for the Experienced Telecommunicator B 

Refresher for the Experienced Telecommunicator courses provide updated information on the issues, skills and technology affecting PSAP personnel. RET B topics include: 9-1-1 Stress Management, 9-1-1 Crisis Calls, Radio Verbalization, TTY and GeoLynx. This set of refresher courses can be completed in any order.

Date & Time: May 9, 8:30 a.m. – 5:30 p.m.
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Advanced Fire Communications

five_firefighters_training_exercise.gifThis two-day training is entirely focused on fire service for the experienced telecommunicator. Learn about the origin of fire service acronyms and terminology, the various types of equipment, how each is used and its importance to the safety of responders. This session also covers some of the tactics used to attack and defeat residential and commercial fires. 

Date & Time: May 2 & 3, 8:30 a.m. – 5:30 p.m.
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