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Training & Events

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Upcoming Courses 

Job Talk: Oral Communications Skills
June 1, 1–4:30 p.m.


Discover dynamic skills for oral communication and presentation skills on the job in the Government Training Institute's new class Job Talk.

Here are the techniques you’ll learn:

1. Tips for Effective Oral Presentations

  • Organization—techniques for introducing, organizing and concluding your presentation
  • Practice —skills for decreasing your fear factor and enhancing verbal and non-verbal cues
  • Presenting—methods for speaking, minimizing nervousness and handling conflict
  • Effective Oral Presentation Checklist

2. PowerPoint Tips

  • Before the Presentation—techniques for achieving readability, variety and emphasis
  • During the Presentation—methods for effectively melding oral communication and technology
  • After the Presentation —skills for concluding successfully

Effective PowerPoint Checklist

3. PowerPoint Practice and Personalized Feedback
  • Hands-on PowerPoint Application
  • One-on-one Facilitator Feedback

The training minimizes lecture and maximizes hands-on activities and group work.

Effective Business Writing
June 14, 8:30 a.m.–4:30 p.m.

In today’s business environment, the ability to write clearly and concisely is critical to individual and organizational success. Effective writing engages your audience, prompts action and delivers results.

  • Does it take you too long to write a clear, concise email, letter or memo
  • Do you get responses indicating your reader didn’t understand your message?
  • Are you confused about to use “they” versus “him/her? And other grammar issues?

If you answered “yes” to these questions, then Effective Business Writing is the class for you. In this session, you will learn practical approaches for streamlining your writing into concise, reader-focused content. You will also learn how to avoid common grammatical errors.
 

Supervision Courses 

Improve Your Listening Skills
May 25, 8:30 a.m.–noon

Employees frequently complain that no one listens to them and often they are right. Listening is a powerful employee retention tool and a powerful process improvement tool. This workshop will present practical tips on how to improve your listening skills.

Learning Objectives:

  • Outline tips for improving your listening skills
  • Differentiate between active and passive listening
  • Demonstrate active listening skills and behaviors
  • Identify obstacles for listening
  • Discuss ways to minimize bias and prejudice when listening
  • Identity ways to improve team morale and productivity through active listening

Leave with specific tips that will improve your listening skills as well as ideas on how to elicit more suggestions and ideas for improvement.

A Positive Approach to Corrective Action
June 1, 8:30 a.m.–noon

Employee problems are the most difficult to handle especially when informal feedback and coaching has not been successful. This course discusses the differences in performance and conduct issues. The focus is on how to counsel employees with conduct problems. You’ll learn approaches to turning around employee behavior and to build motivation for continuous improvement. We will also discuss what to do if all else fails.

Learning Objectives:

  • Define performance and behavior problems
  • Identify conduct issues
  • Apply the counseling process

Leave with an understanding of how to correct inappropriate conduct.

Tools for Problem Solving
June 8, 8:30 a.m.–noon

Planning requires looking at everyday things in a new way. A new approach to problem solving can assist you with your everyday tasks. In this workshop techniques and strategies that bring creativity into the planning process are discussed. A creative planning model will be presented and practiced.

Learning Objectives:

  • Define when problem-solving tools can assist with group processes
  • Discuss and practice four different problem-solving tools

Demonstrate techniques to prioritize ideas
Leave with tools to aid in organizational, departmental or team planning processes.