Image Essentials: Become a Starfish
*Elective course for the Customer Service Certificate Program
It takes less than 40 seconds to form a first impression, and like the quote says: "You don’t have a second chance to make a first impression." A survey of company presidents indicated that over 70 percent have held up promotions or not hired someone based on their image. Image is essential to success in business. If you want to get promoted, you need to look and act the part.
Learn to project a confident assertive positive image through appearance, attitude and assertive communication techniques to your manager, peers and clients.
Leave confident in your ability to project a polished and professional image.
Dates/Times:
- Tuesday, Jan. 29, 2008, 1:00 p.m. - 4:30 p.m.
- Tuesday, Aug. 12, 2008, 1:00 p.m. - 4:30 p.m.
- Tuesday, Dec. 9, 2008, 1:00 p.m. - 4:30 p.m.
Location: MARC Conference Center
Instructor: TBA
Fee:
- GTI Members $104
- Non-members $120
Registration:
- Register and pay online with a credit card:
- 1/29/08
- 8/12/08
- 12/9/08
- Register online and pay with an agency purchase order
Questions? Call 816/701-8234 or e-mail gti@marc.org.