Course Descriptions - Customer Service
Choose a course from the list below for the course description, location, instructor and registration options. Sign up for individual courses or consider our Customer Service Certificate Program.
- Administrative Professionals Day
- Becoming Fantastic Fixers
- Dealing with Customers from #%^*
- Gender Differences at Work
- Image Essentials
- Personal Accountability
- Resolving Conflicts with C.L.A.S.S.
- Serving Diverse Customers
- Serving the "Invisible" Internal Customers
- Survival Skills for Stressful Times
- Time Mastery: From Chaos to Control
- Unbeatable Customer Service
- Understanding Yourself and Others
- Workplace Boundaries