The Successful Facilitator Certificate Program
This certificate program is designed to serve local government executives, department directors, and other managers who deal with elected officials and/or seek public participation.
The highly interactive curriculum thoroughly covers group dynamics, problem-solving, decision-making, meeting management, and relationship-building with elected officials and other community members. You will have ample opportunity to discuss and demonstrate the key elements of facilitation.
The certificate program is based essentially on the "learn by participation" method of instruction. Small group discussions, case studies, practice, feedback, and planning activities are emphasized. Lectures and video tapes are used to stress pertinent major points.
This 20-hour curriculum is scheduled over a five-week time period. You will meet once a week for four hours. The class size is limited to 12 which enables adequate time to practice the facilitation techniques. The certificate programs require the participants to attend all five sessions.
Learning Objectives:
- Identify personal "real problems" experienced in facilitated meetings around difficulty in achieving consensus.
- Diagnose problems and discuss solutions applying facilitative techniques to instructor-experienced meetings.
- Explore and apply specific aspects of a problem-solving model.
- Understand the purpose and application of a scope document, used for managing projects.
- Select and use appropriate tools and techniques for determining problem cause(s) and reaching agreement on solutions, force field analysis, cause and effect diagram ("fishbone diagram").
- Select and use appropriate tools and techniques for generating ideas and reaching agreement on solutions, "show your cards," balance sheets, criteria-rating matrix, effort vs. impact matrix, weighted voting.
- Describe how to lead a team/group through the Deming Model for action.
- Describe how to record a team/group's actions, accountability and status on an action register.
Date/Time:
- Wednesdays, Feb. 20, 27, March 5, 12 and 19, 2008
8:30 a.m.-12:30 p.m.- Wednesdays, Aug. 20, 27, Sept. 3, 10 and 17, 2008
8:30 a.m. - 12:30 p.m.Location: MARC Conference Center
Instructor: Jari Holland Buck
Fee:
- GTI Members $341
- Non-members $392
Registration:
- Register and pay online with a credit card:
- 2/20/08 thru 3/19/08
- 8/20/08 thru 9/17/08
- Register online and pay with an agency purchase order
Customized Programs
Facilitation Certificate programs can be tailored for on-site training programs. If you have a large group requiring the same information at the same time, a customized program will provide you with the greatest return on your training investment.
Questions? Call 816/701-8234 or e-mail gti@marc.org.