Counseling for Improved Performance
Employee problems are the most difficult to handle especially when informal feedback and coaching has not been successful.
This course discusses the differences in performance and conduct issues. The focus is on how to counseling employees with conduct problems.
You’ll learn approaches to turning around employee behavior and to build motivation for continuous improvement. We will also discuss what to do if all else fails.
Learning Objectives:
- Define performance and behavior problems
- Identify conduct issues
- Apply the counseling process
Leave with an understanding of how to correct inappropriate conduct.
Date/Time:
- Thursday, March 6, 2008, 8:30 a.m. - noon
- Thursday, June 19, 2008, 8:30 a.m. - noon
- Thursday, Nov. 13 , 2008, 8:30 a.m. - noon
Location: MARC Conference Center
Instructor: Tiffany Hentschel
Fee:
- GTI Members $139
- Non-members $159
Registration:
- Register and pay online with a credit card:
- 3/6/08
- 6/19/08
- 11/13/08
- Register online and pay with an agency purchase order
Questions? Call 816/701-8234 or e-mail gti@marc.org.