Supervisor Certificate Program
Program Structure • Who Should Participate • Benefits • Nomination Form • Courses
Effective supervision is the key to productivity, quality and growth. But supervisors are often promoted to their positions because they are skilled in their work — they are not necessarily experienced in managing people.
The GTI Supervisor Certificate program will help you improve your supervisory skills and increase your managerial effectiveness through state-of-the-art training and individual development planning. The program is designed to help both new and experienced supervisors obtain results. <Download the pdf brochure>
You'll learn more about your personal strengths and leadership style, and improve your abilities to motivate people, solve problems, and keep worker performance and work quality at high levels. This certificate program will provide practical instruction built on five guiding principles of leadership:
- Being a good steward
- Taking responsibility to act
- Building bridges through collaboration
- Being a positive role model
- Respecting and valuing others
Program Structure
Local government managers nominate supervisors to participate in the certificate program. A battery of assessments, completed prior to entering the program, will help program participants understand their abilities and identify areas needing improvement.
An Individual Development Plan is designed for each participant, with specific, measurable and attainable objectives. A customized curriculum plan is designed to meet those objectives, with the opportunity to add electives for personal growth.
Each participant enrolls in courses according to his or her curriculum plan — from three to 18 courses over a two-year period. Additional assessments will be conducted midway through the course work and as a final report before certification.
Who Should Participate?
The program is designed for any supervisors who can better serve their organizations by improving their professional supervisory skills. Participants come from a wide variety of local government departments. Many area cities and counties have been involved in developing the certificate program and make it an integral part of their management development efforts.
Benefits
As a result of this training, a supervisor will be better able to make decisions, resolve conflicts, convey ideas, understand and motivate others, avoid pitfalls, gain cooperation, improve staff performance and earn trust and respect. This will result in a more committed and productive workforce.
Nomination Form and Information
Courses
- Conflict Management: Managing Yourself & Improving Your Skills
- Constructive Feedback
- Counseling for Improved Performance
- Creative Planning & Problem Solving
- Developing and Communicating Performance Standards
- Dynamic Delegation
- Guiding Principles of Public Sector Leadership
- Improving Your Business Writing
- Individual Development Planning
- Lost Art of Listening
- Managing Performance
- Personal Strengths and Leadership Styles
- Project Management
- Providing Coaching and Feedback
- Retention & Recognition (On a Shoestring Budget)
- Riding the Rollercoaster of Change
- Superior Staff Selection
- Teamwork in Action
For more information about the program, call 816/701-8234 or e-mail gti@marc.org.