Principles of an Effective Safety Net System

Patient Principles

1. Low-income uninsured or medically underserved persons shall have access to quality health care which is affordable, timely and holistic.*
2. Low-income uninsured or medically underserved persons have a responsibility to take an active role in their own wellness.
3. Consumer input will be actively sought in the development, implementation and evaluation of health care delivery.

Provider* Principles

1. Providers will have access to a full continuum of health care services for their patients and will be responsible for appropriate referrals to these services.
2. Relationships between patients and their providers will be central to the safety net system.
3. Relationships among providers will be respected and encouraged.
4. The autonomy of each provider will be respected.
5. Providers will share agreed upon and appropriate information.

System Principles

1. The system meets the health care* needs of the low-income uninsured or medically underserved populations.
2. The system delivers health care in an appropriate setting.
3. The system is sustainable, transparent* and accountable to the community.
4. The system delivers quality health care that results in a patient experience that is transparent, accessible, coordinated, efficient and user friendly.
5. The system supports patient wellness education and prevention.

Definitions:

*Holistic: Health care for patients, families and communities that is provided in a culturally sensitive manner and includes primary care, specialty care, dental care, mental health care, specialty services and allied health services.

*Health care: An approach to well being that is holistic, including both the individual and the family, using a comprehensive system of providers.

*Provider: An individual or entity that a patient turns to as a resource in managing his or her wellness.

*Transparent: The policies, funding and decision making are visible and understandable.