Special Events and Trainings:

Professional Development Series: From Buddy to Boss
Feb. 23, 11:30 a.m.–1 p.m.

Upcoming Training Opportunities:

Full course list >>

New on our website:

Wireless Accuracy Testing Program

Spanish Important Tips for Calling 9-1-1 Brochure

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Register now for the 15th Annual Telecommunicators Appreciation Celebration and OPAs

Join us for the 15th Annual Telecommunicators Appreciation Celebration and Outstanding Performance Awards on Friday, April 13, from 6–10 p.m., at the DoubleTree in Overland Park, Kan. This event honors the efforts of telecommunicators in the Kansas City region who play a crucial role in public safety. More»

Missouri lawmakers tour renovated PSAP

Missouri lawmakers tour KCPD comm center Rep. Ira Anders (foreground) bends down to get a closer look at the 9-1-1 answering equipment during a tour of the Kansas City Police Department's newly renovated communications center. From left: Steve Hoskins, KCPD PSAP manager, Rep. Tom McDonald, Rep. Gail McCann-Beatty and Rep. T.J. Berry. Not pictured: Rep. John Rizzo also toured the PSAP.

The Kansas City Mo., Police Department, MARC Public Safety and other public safety agencies invited Missouri legislators to tour the city's newly remodeled communications center to give them a better understanding of how emergency communications centers operate in the MARC region.

In June 2011, the Missouri House of Representatives established an Interim Committee on 911 Access, which is currently preparing a report on the status of and challenges facing 9-1-1 emergency communications systems in Missouri.

Missouri PSAP managers answered questions and spoke with legislators to help prepare them for discussions about regional approaches to 9-1-1 services.

REGISTER NOW: 2012 Professional Development Series

Being in a leadership position in a public safety agency is a demanding role that requires not only technical savvy, but also the ability to supervise a team of people who regularly handle life-or-death situations.Strong, effective leadership is one of the most valuable tools your organization can have in tough economic times. But like most local governments, you're trying to do more with less. Register now!

The 2012 Professional Development Series will provide you with skills to help you and your agency meet the challenges of working in the field of public safety communications. Take advantage of the entire series for just $75, or pick and choose which sessions to attend for $25 each. Sessions are held from 11:30 a.m. to 1 p.m. at the MARC Conference Center and include a catered lunch.

Register for the 2012 Professional Development Series
- Feb. 23 — From Buddy to Boss
- May 24 — Joplin Disaster Response
- Aug. 23 — Tornado at Lambert — St. Louis International Airport
- Nov. 29 — Migrating to Next Generation 9-1-1

MARC's Public Safety Program

The public safety program at MARC coordinates regional activities in the areas of public safety and communications interoperability. These activities include:

Training and professional development courses for public safety personnel
Administration of the regional 9-1-1 system and network
Public safety outreach and education
Communications interoperability coordination
Geographic information systems coordination

For more information about the program, contact the public safety department staff at e911@marc.org.