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Training
Performance Management

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Managing employee performance and conducting performance appraisals are one of a manager’s most difficult responsibilities. This course provides managers and supervisors with best practices and resources to deliver an effective performance appraisal and to lay the foundation for effective year-round performance management. Areas of focus will be: preparing a good appraisal; conducting a successful appraisal meeting; communicating performance expectations and developing objectives; and promoting on-going communication.

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Additional information

Learning Objectives:

  • Discuss steps involved in performance management
  • Apply tools and resources for preparing a performance appraisal
  • Examine ways to recognize common biases in performance assessment
  • Develop a roadmap for a successful performance discussion
  • Outline a strategy for on-going performance management

Participants will be able to provide employees with the feedback and on-going resources they need to perform effectively on the job.  This class is also an elective for the Regional Data Academy certificate program.

Presenter: Gayle Hopkins, MA, SPHR, SHRM-SCP

Gayle Hopkins

Gayle Hopkins, MA, SPHR, SHRM-SCP, owns Organizational Performance Solutions LLC in Lee's Summit, Mo. She has more than 30 years of experience in human resources and organizational development. Hopkins has developed competency models for multiple organizations and has experience in succession planning, performance management, leadership development and helping managers improve the performance of their own departments.

Topics: Supervision Certificate ProgramGTI Certificate Program Courses

Focus Area: Local Government