Training
Performance Management

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MARC offices, 600 Broadway, Suite 200, Kansas City, Mo. 64105

The course lays the foundation for successful coaching and mentoring. The focus is on developing a “coaching mindset” and learning basic coaching skills in order help employees build the skills and experience needed to grow in their careers and meet the challenges of effective public service. Key content areas are: understanding what coaches do; recognizing coaching opportunities; using feedback as a coaching tool; and building a coaching plan.

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Learning Objectives

  • Describe key coaching roles and recognize coaching opportunities
  • Explain different types of motivation
  • Use feedback as a coaching tool
  • Build a coaching plan

Participants will be prepared to recognize coaching opportunities and appropriately apply basic coaching skills.