Training Institute (GTI)

Feb. 18, 2015

8:30 a.m. to 4:30 p.m.

New Computer Classes

Effective Email Marketing
Feb. 3, 8:30 a.m.–4:30 p.m.

In this course you will learn email marketing basics, managing details in your emails, and tracking and measuring results.

A Guide to Social Media
Feb. 24, 8:30 a.m.–4:30 p.m.

Learn how to make social media part of your marketing plan, and turn customer conversations about your organization, brand, services or events into a competitive advantage.

Serving Diverse Customers • Jan. 27, 1–4:30 p.m.

U.S. and world demographics are changing rapidly. Front-line employees now work with people who are diverse in many ways, including gender, race, ethnicity, educational background, socioeconomic status and more. Language and customs may vary, but everyone wants to be treated with respect. Learn how diversity impacts a customer base and how to improve customer service with people of different backgrounds.

Registration and information»