GTI's goal is to provide high-quality, cost-effective training to government and non-profit employees in the Greater Kansas City region.
Upcoming Courses
Customer Service
- May 13: Serving the Invisible Internal Customers
- May 13: Stress Survival Skills
- June 10: Understand Yourself & Others
Supervisor Skills
- May 15: Developing & Communicating Performance Standards
- May 29: Providing Coaching & Feedback
- June 5: Constructive Feedback
- June 12: Riding the Rollercoaster of Change
- June 19: Counseling for Improved Performance
- June 26: Motivational Management (formerly Retention and Recognition)
Computer Skills
- May 14: Access Tables & Queries
- May 21: Access Forms
- May 28: Access Reports, Macros & Applications
- June 5: Basic Word
- June 5: Word Tables & Forms
- June 12: Apply Basic Format in Word
- June 12: Formatting with Styles & Sections in Word
- June 19: Graphics & Pictures in Microsoft Word
- June 19: Mail Merge in Word
Graphic Design and Web Development
- May 29: Advanced Ilustrator
- June 26: InDesign Fundamentals
Workforce Development
Public Safety
Technical Issues
- May 23: Bloodborne Pathogens
- June 20: Trenching & Shoring
- June 27: Chemical Safety
Executive Management
- June 4, 11, 18, 25, July 2: Advanced Facilitator Certificate
Program
Current Issues
Special Events
Survey Design for Local Government
Emergency Services Training
National Incident Management System
(NIMS) Training:
ICS-200: Basics of the Incident Command System
July 14-15, Sept. 4-5
ICS-300: Intermediate Incident Command System
May 28-30, July 30-Aug. 1
ICS-400: Intermediate Incident Command System
June 5-6, Aug. 27-28
What's New
Special pricing if one person registers for multiple courses.
We've enhanced our Customer Service Certificate Program with new courses.