MARC Public Safety renegotiates contract with Language Line Services
Estimated savings of $33K a year
The Public Safety Communications Board approved the renewal of a three-year contract with Language Line Services that will result in an estimated annual savings of $33,000 for the 9-1-1 region.
The Public Safety Program issued an RFP for telephonic language interpretation of 9-1-1 calls in July of 2009. Seven responses were considered before a committee — consisting of managers and supervisors from regional public safety answering points (PSAPs) — resulting in a recommendation to the Public Safety Communications Board to renew the contract with Language Line Services. More>>
MARC's Public Safety Program
The public safety program at MARC coordinates regional activities in the areas of public safety and communications interoperability. These activities include:
- Training and professional development courses for public safety personnel
- Administration of the regional 9-1-1 system and network
- Public safety outreach and education
- Communications interoperability coordination
- Geographic information systems coordination
For more information about the program, contact the public safety department staff at e911@marc.org.
2010 Professional Development Series
The 2010 Professional Development Series will focus on skills used during recent disasters as well as spotlight new technologies and career development. The practices and techniques learned in these classes will complement the technical skills professional public safety communicators learn on the job and in formal training.
This year’s Professional Development Series classes will feature catered lunches at the Mid-America Regional Council offices, 600 Broadway, Suite 200, Kansas City, Mo. As always, the series courses will be led by experts from various fields and backgrounds.
For more information or to register for the series, visit the Professional Development Series page, e-mail e911@marc.org or call 816-701-8330.
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News Archive
Special Events and Trainings:
RAMBIS Train-the-Trainer
Feb. 23, 2010
9–10:30 a.m.
(additional dates available)
Communications Unit Leader (COML) Training
March 3–5, 2010
8:30 a.m.–5:30 p.m.
2010 Professional
Development Series
Economic Espionage
March 25, 2010
11:30 a.m.–1 p.m.
13th Annual Telecommunicators Appreciation Celebration
April 16, 2010
6–10 p.m.
Upcoming Training Opportunities
- Basic Telecommunicator Training, Feb. 8–12
- Refresher TTY, Feb. 16
- PlantCML Equipment, Feb. 16
- PlantCML Supervisor Training, Feb.18
- TIC Plan/RAMBIS, Feb. 18
- Full course list >>
New on our Web site:
- Outstanding Performance Awards
- 9-1-1 Equipment FAQ, formerly the PSAP Upgrade Update page
- Wireless Legislation Fact Sheet
- Interoperability Fact Sheet
- N-1-1 Fact Sheet
- Technician, Wireless and VoIP Service Providers Emergency Support Service Phone Numbers
