Coaching for Improved Performance

MARC offices, 600 Broadway, Suite 200, Kansas City, Mo. 64105

The role of leadership is to guide and assist others in becoming more effective and efficient. One key to leadership is the ability to coach others to successfully perform the duties of the job.

Course Objectives

  • Identify the reasons for unsuccessful performance
  • Recognize coaching opportunities
  • Clarify performance expectations
  • Prepare for and conduct a coaching discussion
  • Build a coaching plan

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Presenter: Gayle Hopkins, MA, SPHR, SHRM-SCP

Gayle Hopkins

Gayle Hopkins, MA, SPHR, SHRM-SCP, owns Organizational Performance Solutions LLC in Lee's Summit, Mo. She has more than 30 years of experience in human resources and organizational development. Hopkins has developed competency models for multiple organizations and has experience in succession planning, performance management, leadership development and helping managers improve the performance of their own departments.

Focus Area: Local Government