Government Training Institute Events

November 29, 2022 | 08:30 am

In today’s business environment, the ability to write clearly and concisely is critical to individual and organizational success. Effective writing engages your audience, prompts action and delivers results. ​​

In this session, you will learn practical approaches for streamlining your writing into concise, reader-focused content. You will also learn how to avoid common grammatical errors.

Focus Area: Local Government
November 29, 2022 | 08:30 am

Have you ever wondered why your co-worker drives you nuts? Have you ever wondered how you could improve your working relationships with co-workers or customers whose work style and philosophy are so different from your own? In today's fast-paced work environment, it is important to maximize relationships quickly.

Focus Area: Local Government
November 29, 2022 | 01:00 pm

Customer service is what sets one organization apart from another in its industry and is crucial to the financial success of every organization. This program lays the groundwork for providing stellar customer service. Participants share ideas, experiences and techniques for more effective interactions with internal and external customers.

Learn over 30 proven techniques that will win over your customers and provide a winning experience! Whether you provide service face to face, via the phone or email, you will learn to provide award-winning service.

Focus Area: Local Government
December 01, 2022 | 08:00 am

Excel 2016 Level 3 builds on the concepts and skills of our Level 1 and Level 2 courses to provide advanced tools for solving real-world problems in Microsoft Excel 2016: lookup and decision-making functions, auditing and error-handling, array functions, date and text functions, importing and exporting, what-if-analysis, and macros. The three levels of our Excel 2016 courses map to the objectives of the Microsoft Office Specialist and Expert exams for Excel 2016. Objective coverage is marked throughout the course.

Focus Area: Local Government
December 01, 2022 | 08:00 am

The law enforcement profession continues to face significant challenges in its operational and organizational roles. Unfortunately, one of the more pressing issues facing law enforcement agencies may be the failure of its supervisors and managers to consistently practice recognized leadership principles. Most supervisors and managers seem to take the “path of least resistance” when dealing with problem employees or in communicating with employees.

Focus Area: Local Government
December 05, 2022 | 08:00 am

Excel 2016 Level 1 provides the basic concepts and skills to start being productive with Microsoft Excel 2016: how to create, save, share, and print worksheets that contain various kinds of calculations and formatting. This course, and the two that come after, map to the objectives of the Microsoft Office Specialist and Expert exams for Excel 2016. Objective coverage is marked throughout the course.

Focus Area: Local Government
December 08, 2022 | 08:00 am

Advances in technology have made it possible to store ever-increasing amounts of data. Along with this, the need to analyze that data and gain actionable insight is greater than ever. Most users have experienced working with Excel and creating basic PivotTables to summarize data. Excel is capable of doing much more. Students will not only be able to summarize data, but also organize the data in a way that can be meaningfully presented to others. With PowerPivot, students will learn to organize, manipulate, and report on data in the best way possible.

Focus Area: Local Government
December 09, 2022 | 08:00 am

Word 2016 Level 3 is an instructor-led course manual that covers advanced skills for Microsoft Word 2016 power users: advanced formatting features, document management, references, data fields and sources, macros, and forms. This course, and the two that precede it, maps to the Microsoft Office Specialist and Expert exams for Word 2016. Objective coverage is marked throughout the course.

Focus Area: Local Government
December 15, 2022 | 08:00 am

Excel 2016 Level 2 builds on the basic concepts and skills of our Level 1 course to provide more advanced tools for analysis and presentation of complex, realistic data in Microsoft Excel 2016: how to manage complex workbooks, build more complex functions, use data analysis tools, make an impact with powerful chart and presentation features, and collaborate with other users.

Focus Area: Local Government
December 19, 2022 | 08:00 am

You've covered many of the basic functions of Microsoft® Office Access® 2016, and now you're ready to learn advanced Access features such as database management, advanced form design, packaging a database, encrypting a database, preparing a database for multi-user access, and more. Knowledge of these features separates database professionals from casual database users or occasional designers.

Focus Area: Local Government