Local Government Events

January 31, 2023 | 08:00 am

Communicating ideas and information is the cornerstone of organizational operations. And, electronic forms of communication have made the transfer of knowledge quick, easy, and inexpensive. The ability to harness the potential of electronic forms of communication is critical in nearly every type of organization. But, in many, if not most, organizations, people work with a wide variety of devices running on a wide variety of platforms. And sometimes, what works well or looks good on one device, won't work at all on another device.

Focus Area: Local Government
January 31, 2023 | 08:00 am

This course will provide the concepts and skills to use some more advanced features of Microsoft Word 2016, including enhanced formatting, references, editing, and sharing, and saving to various formats. This course, and the two others in this series, map to the objectives of the Microsoft Office Specialist and Expert exams for Word 2016. Objective coverage is marked throughout the course.

Focus Area: Local Government
February 02, 2023 | 04:00 pm

Join us for the next installment of the Managers Roundtable at the Harry S. Truman Presidential Library and Museum in Independence, MO.

Library Director Dr. Kurt Graham will present on leadership lessons from Harry Truman that can be applied to public administration today. Light refreshments will be served. Attendees may explore the museum before or after the program. The library reopened in July 2021 following a $43 million renovation to completely modernize the museum and permanent exhibition. Do not miss the opportunity to visit this renovated regional asset. 

Focus Area: Local Government
February 07, 2023 | 08:00 am

Excel Basic provides the basic concepts and skills to start being productive with Microsoft Excel 2016: how to create, save, share, and print worksheets that contain various kinds of calculations and formatting. This course, and the two that come after, map to the objectives of the Microsoft Office Specialist and Expert exams for Excel 2016. Objective coverage is marked throughout the course.

Focus Area: Local Government
February 07, 2023 | 01:00 pm

This course is part of the Customer Service series from the Government Training Institute (GTI)

Mistakes happen in every organization, but how the organization recovers from the mistake is the difference between sinking and swimming. It is crucial to ongoing customer satisfaction and retention. A "life-saver" can solve the problem and actually increase customer loyalty. Texas A&M research shows customer loyalty goes up 60% when successful recovery occurs. But an organization can't correct mistakes if the front line employees don't.

Focus Area: Local Government
February 09, 2023 | 08:00 am

Adobe® Photoshop® CC focuses on some of the basic features of Photoshop so that the student can navigate the environment and use Photoshop tools to work with photographic images. In addition, the orientation to Adobe® Bridge and organization of files in Bridge is covered. This course delves into some of the more advanced image creation and editing techniques and offers you hands-on activities that demonstrate how these techniques can be used in combination to create exciting visual effects.

Focus Area: Local Government
February 13, 2023 | 08:00 am

PowerPoint 2016 Level 1 provides the basic concepts and skills that you need to start being productive with Microsoft PowerPoint 2016: How to create, navigate, format, and customize PowerPoint presentations. This course and the Level 2 course map to the objectives of the Microsoft Office exams for PowerPoint 2016. Objective coverage is marked throughout the course.

Focus Area: Local Government
February 15, 2023 | 02:00 pm

Improving access to multi-modal transit facilities and building public support for such projects through community engagement can have a transformational impact on residents and visitors of all ages. Three North American case studies, including Marshalltown Iowa, Hopkins Minnesota, and Waterloo Region Ontario, show how key destinations in small to medium-sized communities are reinvigorated through thoughtful design of accessible and appealing active transportation corridors.

Focus Area: Local Government
February 16, 2023 | 08:00 am

Excel 2016 Level 2 builds on the basic concepts and skills of our Level 1 course to provide more advanced tools for analysis and presentation of complex, realistic data in Microsoft Excel 2016: how to manage complex workbooks, build more complex functions, use data analysis tools, make an impact with powerful chart and presentation features, and collaborate with other users.

Focus Area: Local Government
February 16, 2023 | 01:00 pm

The course lays the foundation for successful coaching and mentoring. The focus is on developing a “coaching mindset” and learning basic coaching skills in order help employees build the skills and experience needed to grow in their careers and meet the challenges of effective public service. Key content areas are: understanding what coaches do; recognizing coaching opportunities; using feedback as a coaching tool; and building a coaching plan.

Focus Area: Local Government