Customer Service Events

October 10, 2023 | 08:00 am

Have you ever wondered why your co-worker drives you nuts? Have you ever wondered how you could improve your working relationships with co-workers or customers whose work style and philosophy are so different from your own? In today's fast-paced work environment, it is important to maximize relationships quickly.

Focus Area: Local Government
November 07, 2023 | 08:30 am

This course is part of the Customer Service series from the Government Training Institute (GTI)

Customer service is what sets one organization apart from another in its industry and is crucial to the financial success of every organization. This program lays the groundwork for providing stellar customer service. Participants share ideas, experiences and techniques for more effective interactions with internal and external customers.

Focus Area: Local Government