Leadership Events

February 16, 2023 | 01:00 pm

The course lays the foundation for successful coaching and mentoring. The focus is on developing a “coaching mindset” and learning basic coaching skills in order help employees build the skills and experience needed to grow in their careers and meet the challenges of effective public service. Key content areas are: understanding what coaches do; recognizing coaching opportunities; using feedback as a coaching tool; and building a coaching plan.

Focus Area: Local Government
February 23, 2023 | 08:30 am

This course is part of the Leadership series from the Government Training Institute (GTI)

Have you ever wondered why you have difficulty working with a particular individual? Do you chalk it up to personality differences and just try to get along? There is another way. This session uses the self-assessment instrument, “The Strength Deployment Inventory,” to help you discover and re-confirm the strengths you use when things are going well and to realize how they change under conflict situations.

Focus Area: Local Government
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February 28, 2023 | 08:30 am

Poor internal customer service directly and negatively impacts customer service overall. This course teaches a process for improving customer focus and developing streamlined processes to increase service quality. Participants will leave this course with a specific plan for improving internal customer service at their organizations.

Focus Area: Local Government
March 28, 2023 | 08:30 am

This course is designed for new and emerging supervisors. 

The transition from employee to supervisor is a delicate and complex one. You’ve worked together on projects, and maybe even became friends away from the job. Now you’re leading your peers and administering the projects, and the relationships between you and your peers change.  

Focus Area: Local Government