Training
MGT 475: Crowd Management for Sport and Special Events

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Add to Calendar 02/03/2026 08:00 AM 02/04/2026 05:00 PM America/Chicago MGT 475: Crowd Management for Sport and Special Events

The MGT 475 Crowd Management course will provide participants with tools and techniques for conducting crowd management and crowd control. Participants will engage in scenario-based activities designed to expand their ability to resolve risks related to crowd management and crowd control. The training is applicable across the United States regardless of the venue size, capacity, or type of event. Those who successfully complete this course should be able to use this training to develop or improve crowd management and crowd control programs for any sport or special event.
Children’s Mercy Park 1 Sporting Way, Kansas City, KS 66111
Children’s Mercy Park 1 Sporting Way, Kansas City, KS 66111

The MGT 475 Crowd Management course will provide participants with tools and techniques for conducting crowd management and crowd control. Participants will engage in scenario-based activities designed to expand their ability to resolve risks related to crowd management and crowd control. The training is applicable across the United States regardless of the venue size, capacity, or type of event. Those who successfully complete this course should be able to use this training to develop or improve crowd management and crowd control programs for any sport or special event.

Register

Course topics include

Crowd Management/Control Strategies, Prepared Planning vs Impromptu Planning, Characteristics Affecting Crowd Dynamics, Individual and Collective Behavior, Factors of Crowd Dynamics, Tools and Technology, Crowd Management and Crowd Control Differences

Target Audience

Sport Venue Managers, Emergency Managers, Law Enforcement, Fire and EMS Responders, Local Government, County/City Emergency Personnel, Venue or Event Security, Visitors/Welcome Bureau, Mass Transit, Committee Organizers, Event Planners/Promoters, Volunteer Service Organizers

Please be advised registration is reserved for emergency services personnel in the nine-county Kansas City metropolitan area: Cass, Clay, Jackson, Platte and Ray counties in Missouri and Leavenworth, Johnson, Miami and Wyandotte counties in Kansas. Travel costs are not provided.

Prerequisites

There are no course prerequisites for this course but recommended training: 

  • AWR-167: Sport and Special Event Risk Management and Planning
  • IS-100: Introduction to the Incident Command System
  • IS-200: ICS for Single Resources and Initial Action Incidents (ICS)
  • IC-700: An Introduction to the National Incident Management Systems (NIMS)
  • IC-800: National Response Framework, An Introduction

FEMA / SID Number. Students must have a FEMA Student Identification Number (SID) to attend class. You can look up your FEMA SID, or register for a new one, at the following site: https://cdp.dhs.gov/femasid.

Please note that all non-U.S. citizens who wish to attend must be pre-approved by DHS before the start of class. Individuals will need to bring their photo ID to attend the course.

Please refer to your registration confirmation email for further instructions to complete the two-step registration process and confirm your registration in the course.

Topics: Emergency Services Training World Cup 2026

Focus Area: Safety & Security