Public Safety Communications


MARC coordinates ongoing enhancement and operation of the regional 911 and interoperable communications systems and provides training and support to telecommunicators. 

Public Safety Communications Programs

911 dispatcher

Regional 911 System

MARC serves as the coordinating agency for the Kansas City Regional 911 System, which handles almost two million emergency calls each year.

Telecommunication Appreciation Celebration award recipients

Public Safety Communications Outreach

MARC conducts outreach efforts to increase awareness and appreciation for the regional 911 system, including educational programs for schools, the 911 Hero awards and Telecommunicators Appreciation Celebration.

911 technician at work

911 Statistics and Maintenance

MARC provides statistics on 911 usage and provides support to the 911 system across the region. 

Man with handheld radio

Radio Systems

Connecting public safety radio systems across Greater Kansas City.

Peer support group members

Peer Support Programs

MARC’s roving 911 Peer Support Team provides emotional support to dispatchers, call takers and command level personnel during and after times of personal or professional crisis.

Important Tips

for calling 911

Download the Important Tips for Calling 911 brochure to get answers to frequently asked questions about calling or texting 911.